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This course explains how to utilize tools and commands that can help identify problems with a Cisco router or switch, network cabling, or other network problems affecting the Physical layer of the network. These basics include using the show commands, physical tools (such as cable testers), management system software, and protocol analyzers (sniffers). The Set/Clear command set IOS, such as that used on the Cisco 5000 series switch, and the Cisco Command Line Interface (CLI) IOS, used in the Cisco 4500 series switch, are discussed.
Objectives:
After completing this course, students will be able to:
- Describe the show commands that can be used to view the configuration and to monitor and view the statistics of Cisco interfaces
- Articulate the need for Network Monitoring Systems
- Understand what SNMP is and how it works with Network Monitoring Systems
- Troubleshoot switched connections, switch hardware and software, VTP, ISL, and Spanning Tree Protocol configurations
- Identify switch troubleshooting and configuration software
- Learn which diagnostic tools to apply to VLAN configuration problems
- Troubleshoot inter-VLAN routing configurations, trunk links, switches, and routers
Topics:
- Equipment for Troubleshooting
- Troubleshooting with the show Command
- The Cisco Discovery Protocol (CDP)
- Configuration and Fault Management
- Hardware Troubleshooting
- Layer 2 Troubleshooting Basics
- Catalyst Switch Troubleshooting Software
- Remote Monitoring (RMON)
- Lost Password
- Switch Troubleshooting Commands
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