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CompTIA A+ Essentials 220-601: Safety, Environment, and Customer Issues

Product Code: aess08 Time: 2.0 hour(s) CEUs: Available

Summary:
This course describes the potential safety hazards involved in computer repair. It also explains how to provide good customer service.

Objectives:

  • Identify potential safety and environmental hazards
  • Implement proper safety procedures
  • Identify proper disposal procedures
  • Use good communication skills with customers and colleagues
  • Use professional behavior on the job

Topics:

  • Safety in the workplace
  • Hazards and safety precautions
  • Proper disposal procedures
  • Communication skills
  • Professional behavior

 
 
 

 
 
 

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MCSE, Cisco, Oracle, Java, UNIX, Linux, Webmaster(CIW), ASP, .NET certification training offered here. MCSE, Cisco, Oracle, Java, UNIX, Linux, Webmaster(CIW), ASP, .NET certification training offered here.