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This course shows learners how to use network utility and visual indicators to diagnose network problems. This benefits the learner by teaching him how to effectively troubleshoot a network.
Objectives:
After completing this course, students will be able to:
- Select the appropriate network utility when troubleshooting
- Identify a network diagnostic utility and interpret its output
- Determine the nature of a stated problem using visual indicators
- Recognize symptoms of network troubles and diagnose and correct any errors or misconfiguration
Topics:
- Troubleshooting methodology
- Windows tools
- Linux and Unix tools
- Netware and additional tools
- OSI model troubleshooting methods
- Physical/layer 1 troubleshooting
- Data link/layer 2 troubleshooting
- Network/layer 3 troubleshooting
- Transport/layer 4 troubleshooting
- Session/layer 5 troubleshooting
- Presentation/layer 6 troubleshooting
- Application/layer 7 troubleshooting
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