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This course provides an introduction to two resources available in e-commerce: real-time systems and data mining.
Objectives:
After completing this course, students will be able to:
- Distinguish between a real-time system and a batch system
- Explain the need for speed and storage in an e-business
- Store and capture data in a data mine
- Recognize the techniques for extracting or mining data
- Analyze mined data and apply it to business decisions
Topics:
- Real-Time Systems
- How Real-Time Can Work for You
- The Data Mining Process
- Benefits of Data Mining
- Data Mining and Customer Service
- Analyzing and Using Data
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